Chad Kienholz understands that his clients are frequently faced with difficult situations due to damage to their houses or a desire to expand. Clients have many different things to deal with as they create a plan for the construction process and are frequently overwhelmed by the magnitude of the project. Chad Kienholz aims to ease clients’ worries and provide them with peace of mind at every step of the process.
In order to do this, Chad Kienholz begins by speaking directly with the client, taking the time to understand what their needs are and how they want the finished product to look and perform. By doing this, Chad Kienholz is able to put together a detailed plan for the construction. By sharing this plan with the client, Chad Kienholz can have a common resource with them which can be used to update the client on his progress, removing their worries about knowing how much longer Chad Kienholz will be working.
As Chad Kienholz begins to do the actual work on a house, he knows that clients will get worried about potential liability and damages. Some contractors, who are not insured or bonded, will place the liability for workplace incidents directly on the client, leaving them constantly fretting over the chance of something going wrong. Chad Kienholz does not agree with this practice. As a fully bonded and insured professional, Chad Kienholz takes on the liability for any incidents that may happen on his worksite. This allows clients to relax and not worry, knowing that Chad Kienholz is not going to blame them if an accident occurs.
Finally, Chad Kienholz backs up his work with a guarantee and leaves clients knowing that the work that he does will not be substandard or full of cut-corners. Instead, clients who work with Chad Kienholz can rest easy, knowing that he will fix anything that goes wrong.